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LegalPrivacy PolicyHow VoyajeBoard collects, uses, shares, retains, and protects personal data.

Effective May 6, 2026

Updated May 18, 2026

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Who We Are

VoyajeBoard is a travel planning service operated by Voyajer Media LLC ("VoyajeBoard," "we," "us," or "our"). VoyajeBoard, the voyajeboard.com website, and the VoyajeBoard mobile and browser apps are properties of Voyajer Media LLC. VoyajeBoard helps travelers plan trips, collaborate with trip members, manage itineraries and shared budgets, follow destinations, receive alerts, and open booking links from travel partners. You can reach us using the contact details below:

-Email: support@voyajeboard.com

-Support page: https://voyajeboard.com/help/contact-support

-Mailing address: 1320 N. Wicker Park Ave Chicago, IL 60622

Personal Data We Collect

Contact Info: email address and display name for account creation, sign-in, account recovery, invitations, and collaborator identity. Location: user-entered or selected destinations, place names, addresses, city-level locations, and precise latitude and longitude for trip destinations, itinerary items, maps, distance estimates, and reviews. VoyajeBoard does not read device GPS location.User Content Trip plans, itinerary items, notes, comments, daybook entries, reviews, travel feed posts, uploaded profile photos, trip photos or videos, expense receipts, shared budget records, quiz free-text responses, and customer feedback. Identifiers Appwrite user ID, PostHog distinct ID tied to the Appwrite user after login, and limited device or installation identifiers used by Sentry for crash and diagnostic analysis. VoyajeBoard does not collect the device advertising identifier (IDFA).Usage Data Screen views, taps, feature usage, lifecycle analytics, destination quiz analytics, review prompt analytics, affiliate booking clicks, sponsored content interactions, partner content impressions, travel feed view state, and internal cost guardrail counters. Diagnostics Crash logs, performance data, error reports, diagnostic breadcrumbs, and other diagnostic data used to monitor reliability and investigate support issues. Push Notification Data Push notification token and notification preference settings when you opt in to push notifications.Purchase and Subscription State: subscription entitlement ID, product ID, renewal state, trial dates, current period dates, source, and status needed to keep optional Plus access in sync. RevenueCat and the app stores handle payment card details. VoyajeBoard does not collect health and fitness data, payment card data, credit information, phone contacts, sensitive personal information such as religion or political opinion, browsing history, persisted search history, or advertising identifiers.User-entered shared expenses are treated as user content for trip budgeting, not as financial account information.

Sources of Personal Data

We collect personal data from these sources:

-User-provided data: account details, profile settings, trips, comments, reviews, daybook entries, destinations, itinerary items, expenses, receipts, photos, and support messages.

-Automatic data: analytics events, affiliate click records, app diagnostics, crash reports, performance events, device metadata needed for debugging, product analytics events when configured, and push tokens after notification permission is granted.

-Third-party APIs and partners: place details, maps, weather, currency conversion, AI suggestions, travel content, destination content, activity or booking content, and booking link attribution data returned by partners. For details on device storage, session technologies, and analytics tools, see the VoyajeBoard Cookie Policy.

How We Use Personal Data

We use personal data for these purposes:

-Account management: create accounts, authenticate users, manage sessions, support account recovery, honor account deletion requests, and maintain settings.

-Trip features: create and share trips, manage itineraries, budgets, alerts, destination follows, comments, members, receipts, photos, daybook content, travel feed entries, and booking status.

-Personalization: recommend destinations, tailor trip suggestions, remember preferences, and generate AI-assisted planning content.

-Analytics: understand feature usage, measure performance, improve flows, reconcile affiliate clicks, measure sponsored content interactions, and maintain cost guardrails.

-Subscription access: initialize subscription services, identify the signed-in user, cache the latest Plus entitlement locally for offline boot, and mirror server webhook events into our subscription records.

-Support and safety: respond to support requests, debug issues, prevent abuse, enforce community standards, manage reports and blocks, and maintain service security.

-Affiliate click tracking: measure outbound booking clicks, attribute partner referrals, and confirm booking-funnel performance.

-Legal and compliance: meet app store, privacy, tax, fraud-prevention, safety, and recordkeeping obligations.

Affiliate Click Tracking Disclosure

When you tap a booking link, we record the click for analytics. The destination partner may receive an attribution parameter that identifies VoyajeBoard as the referrer. They do not receive your personal information from us through that attribution. The partner may separately collect information from you if you continue on the partner website or app, create an account there, make a booking, or contact that partner. That partner's privacy policy applies to what you provide directly to them.

Legal Bases

Where applicable law requires a legal basis for processing personal data, we rely on:

-Contract: to provide account access, trip planning, collaboration, support, security, and other app functionality requested by you.

-Consent: for optional permissions and features such as photos, camera access, push notifications, certain personalization choices, and any marketing communications where required.

-Legitimate interest: to operate and improve VoyajeBoard, measure product usage, track affiliate clicks, prevent abuse, diagnose issues, keep the service secure, respond to support needs, and maintain business records.

-Legal obligation: to comply with applicable law, app marketplace requirements, valid legal process, and recordkeeping duties. You may withdraw consent where the app or applicable law allows it. Withdrawing consent does not affect processing that happened before withdrawal.

Recipients of Personal Data

We share personal data with service providers and partners only as needed to operate VoyajeBoard, provide requested features, support users, measure performance, and comply with law. A current, detailed list is maintained in the VoyajeBoard Subprocessors List. Recipient Purpose Appwrite Authentication, database, file storage, user profiles, trip records, settings, permissions, and backend app data. RevenueCat Optional Plus subscription entitlement management, product configuration, renewal events, and webhook delivery.Sentry Crash reporting, performance monitoring, diagnostic breadcrumbs, and issue investigation. PostHog Product analytics, feature usage reporting, and funnel measurement when configured. Recipient Purpose OpenAI AI-assisted trip planning, itinerary suggestions, packing suggestions, and related planning prompts when enabled. Google Cloud Places, Maps, distance, translation, geocoding, and related cloud services. WeatherAPI.com Weather, forecast, and astronomy data for destination and trip weather features when configured.Viator, TripAdvisor, GetYourGuide Activity, destination, review, and attraction content, affiliate booking links, and click attribution. Booking.com Hotel and flight booking links, affiliate attribution, and booking-related partner content. App stores and platform providers App distribution, crash reporting, app review, billing records for platform-controlled transactions, and platform compliance. Legal, safety, and professional advisors Compliance, enforcement, audit, insurance, legal claims, or protection of rights.Affiliate partners receive attribution parameters or click context needed to identify VoyajeBoard as the referrer. VoyajeBoard does not send your account profile, trip notes, comments, receipts, or personal travel content to those partners unless a specific feature clearly requires a partner request that you initiate. For the plain-language revenue disclosure and current partner list, see "How VoyajeBoard makes money" at https://voyajeboard.com/help/affiliate-disclosure.

Retention

We keep personal data only as long as needed for the purposes described in this policy, unless a longer period is required for legal, safety, fraud-prevention, backup, or dispute-resolution reasons. A detailed collection-level retention schedule is maintained internally. Data category Retention period Account, profile, and settings Kept while the account is active. Deleted or de-identified after account deletion, usually within 30 days, with backups retained up to 90 days.Trips, trip items, comments, trip media, and expenses Kept until deleted by the user, deleted through account deletion, or 3 years after no recorded trip activity. Same-trip planning records cascade with the parent trip. Backups may remain up to 90 days. Expense receipts Kept for 7 years where needed for tax compliance or related recordkeeping, then deleted or de-identified. Travel feed content Kept for 180 days unless deleted earlier through trip deletion, account deletion, or safety enforcement.Affiliate clicks, partner impressions, analytics, and product interaction data Analytics events are kept for 90 days. Affiliate booking records are kept until deleted by the user or account deletion, unless a longer period is required for commission reconciliation, tax, fraud-prevention, or dispute-resolution reasons.Data category Retention period Subscription mirror records Kept while the account or subscription support need remains active, then deleted or de-identified with account deletion unless retention is required for tax, fraud-prevention, dispute-resolution, or app-store reconciliation reasons. Crash, performance, and diagnostics Error reports are kept for 30 days unless needed longer to investigate a security, reliability, legal, or abuse issue.Support, safety, legal, and abuse records Kept for up to 3 years, or longer if needed to comply with law, enforce terms, resolve disputes, or protect users and the service. Push tokens Kept until replaced, disabled, stale, or deleted with the account.

Your Rights and Choices

Depending on where you live, you may have the right to:

-Access the personal data we hold about you.

-Correct inaccurate or incomplete personal data.

-Delete personal data.

-Restrict certain processing.

-Receive a portable copy of certain personal data.

-Object to certain processing, including processing based on legitimate interest.

-Withdraw consent where processing is based on consent.

-File a complaint with a privacy regulator or data protection authority. You can manage many choices in the app, including profile visibility, blocked users, notification preferences, data export requests, data deletion requests, and account deletion. Data exports are delivered within 24 hours. You can also contact support@voyajeboard.com to make a request. We may need to verify your identity before completing a request. VoyajeBoard does not sell personal information and does not share personal information for cross-context behavioral advertising. Where applicable law treats certain analytics activity as a "sale" or "share," you may exercise the related opt-out rights by contacting us, and we honor recognized opt-out preference signals where required by law.

Children's Privacy

Children under 13 are not permitted to use VoyajeBoard. Users must confirm during registration that they are 13 years of age or older. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided personal information to VoyajeBoard, contact support@voyajeboard.com so we can review and delete the information where required by the Children's Online Privacy Protection Act ("COPPA") and other applicable laws.

International Transfers

VoyajeBoard and its providers may process personal data in the United States and other countries where we or our service providers operate. These countries may have data protection laws that differ from the laws where you live. Where required, we use appropriate safeguards such as contractual protections, data processing agreements, and transfer mechanisms recognized by applicable law.

Security

We use technical and organizational safeguards designed to protect personal data, including account authentication, role-based permissions, limited provider access, encrypted transport, monitoring, and operational controls. No system is completely secure, and we cannot guarantee absolute security.

Changes to This Policy

We may update this Privacy Policy as VoyajeBoard changes. When we make material changes, we will update the "Last updated" date and provide additional notice when required by law or app marketplace rules. Continued use of VoyajeBoard after an update means the updated policy applies.

Contact

For privacy questions, requests, or complaints, contact:

-Email: support@voyajeboard.com

-Support page: https://voyajeboard.com/help/contact-support